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Company: UpSmart Solutions (India) Pvt. Ltd.
CIN: U72200KL2022PTC074543
Job Title: Account Manager – IT Services
Experience: 4–8 years
Location: Kochi / Remote

About Us

UpSmart Solutions is a growing IT services company providing innovative technology solutions. We are seeking an experienced Account Manager to strengthen client relationships and drive new business growth.

Key Responsibilities

• Client Management: Maintain strong relationships with existing clients, understand their needs, and ensure customer satisfaction. Identify opportunities for upselling and cross-selling.

• New Business Development: Identify and acquire new clients through networking, outreach, and strategic partnerships.

• Sales & Revenue Growth: Meet or exceed sales targets, negotiate contracts, and contribute to overall revenue growth.

• Market Strategy: Analyze market trends, monitor competitors, and help refine sales and go-to-market strategies.

• Collaboration: Coordinate with internal teams to ensure smooth and successful service delivery for clients.

Qualifications & Skills

• 4–8 years of experience in account management or business development within an IT services company.

• Demonstrated ability to manage multiple clients and consistently generate new business opportunities.

• Strong communication, negotiation, and relationship management skills.

• Sound understanding of IT services and enterprise solutions is preferred.

• Proven experience in hunting new logos and expanding accounts.

How to Apply

Send your resume to careers@upsmartsolutions.com with the subject line:
“Application for Account Manager – IT Services”

Apply Here

Job Title: .NET Developer – Backend (MongoDB / NoSQL)
Experience: 3–4 years
Location: Kochi (On-site)
Company: UpSmart Solutions

About Us

UpSmart Solutions is a dynamic and growing IT services company delivering cutting-edge solutions across industries. We are currently seeking a skilled .NET Developer to join our backend team. This role is ideal for professionals with strong .NET development experience, particularly with MongoDB or similar NoSQL databases.

Key Responsibilities

• Design, develop, and maintain backend services using .NET Core / .NET Framework

• Integrate .NET applications with MongoDB or other NoSQL databases

• Build and optimize RESTful APIs and backend components

• Interact with clients to gather and clarify requirements

• Translate business needs into technical specifications and deliver high-quality solutions

• Collaborate with front-end teams, QA engineers, and stakeholders for smooth execution

• Troubleshoot and resolve application and database-related issues

• Follow coding standards and best practices for performance, security, and maintainability

• Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives

Required Skills

• 3–4 years of hands-on experience with .NET Core, C#, ASP.NET, and Web API

• Strong experience integrating .NET applications with MongoDB or similar NoSQL databases

• Solid understanding of OOP and design patterns

• Excellent communication skills, with the ability to interact with clients and understand requirements

• Familiarity with Git or other version control systems

• Experience working in Agile environments

• Strong problem-solving and analytical skills

• Team-oriented mindset with good collaboration skills

Good to Have

• Experience with relational databases like SQL Server or Cosmos DB

• Exposure to microservices architecture

• Knowledge of containerization tools such as Docker and Kubernetes

• Basic understanding of CI/CD pipelines and DevOps practices

Why Join Us?

• Opportunity to work on innovative projects with a talented team

• A learning and growth-focused work culture

• Gain valuable client-facing experience

• Competitive salary and benefits package

Apply Here

Job Title: Cloud Support Engineer (SaaS Platform)
Location: Remote
Client: BrightSign

About the Role

BrightSign, a global leader in digital signage media players, is looking for a Cloud Support Engineer to support our SaaS platform, BSN.cloud. If you’re a technically curious person with a strong diagnostic mindset and hands-on experience with observability and cloud-native technologies, this is the role for you.

You’ll troubleshoot issues in a complex AWS-hosted, Kubernetes-based environment, supporting containerized .NET microservices and SQL/PostgreSQL databases.

You’ll work with tools like Grafana, Loki, Tempo, and Prometheus, supporting both internal systems and customer-reported incidents via Zendesk. This is a remote role on a high-performing team focused on reliability, performance, and customer success.

Key Responsibilities

• Troubleshoot technical issues in AWS EKS environments running microservices.

• Use Grafana observability stack (Loki, Tempo, Prometheus, Profiler) to analyze metrics, logs, and traces.

• Support customers moving from on-prem to cloud via BSN.cloud.

• Respond to and manage support tickets through Zendesk.

• Troubleshoot networking, API, and cloud infrastructure issues (EC2, IAM, CloudWatch).

• Analyze performance in Amazon RDS (SQL Server, PostgreSQL) using insights and query logs.

• Use Kubernetes (kubectl) for pod checks, log retrieval, and scaling operations.

• Perform network diagnostics using tools like curl, dig, nslookup, traceroute.

• Escalate complex incidents to SRE teams with complete diagnostics.

• Create and update documentation, playbooks, and internal knowledge bases.

• Participate in scenario-based diagnostics and ongoing training.

Required Skills & Experience

• 2+ years in a Cloud Support, DevOps, SRE, or Technical Support role.

• Familiar with observability tools: Grafana, Prometheus/PromQL, Loki, Tempo.

• Knowledge of AWS services (EKS, EC2, CloudWatch, IAM).

• Basic understanding of Kubernetes.

• Experience with REST APIs and API testing tools (e.g., curl, Postman, jq).

• Hands-on experience in scripting (Python, Bash, or JavaScript).

• Familiarity with relational and non-relational databases (SQL, NoSQL).

• Strong problem-solving and root cause analysis skills.

• Good written technical support skills.

Nice to Have

• Experience with Docker and containerized application workflows.

• Knowledge of GitHub workflows or CI/CD in cloud-native environments.

• Understanding of distributed systems and microservices architecture.

• AWS Cloud Practitioner Certification or equivalent foundational knowledge.

• Experience supporting US-based customers and teams.

We Offer

• Work with a global leader in digital signage and connected media solutions.

• Join a remote-friendly and technically driven company.

• Get deep exposure to observability, cloud infrastructure, and SaaS architecture.

• Be part of customer migration to modern cloud platforms.

• Work with high-performing SRE and DevOps teams.

Apply Here

Role – BI Specialist (Looker Admin)
Location – Gurgaon, Hyderabad, Bangalore (Hybrid mode)
Key Skills – Looker, Big Query, SQL, LookML
Experience – 4 to 9 years

Job Description

Roles and Responsibilities

• Participate in business analysis activities to gather business needs, translate them to technical specifications, and drive implementation of reports, dashboards, KPI scorecards, etc., that provide insights for strategic and tactical decision making

• Design, develop, test, and deploy reports and dashboards using data from various data stores/data warehouses

• Provide ongoing operational support as necessary and ensure availability and performance of BI reports and dashboards

• Ensure user security through proper authentication and authorization for the Power BI environment

• Develop and execute database queries for analysis and ad hoc reports as requested

• Optimize queries and capacity to improve report performance

• Research solutions to implement new and/or enhance existing reporting processes

• Educate and onboard end users on usage and capabilities of Power BI as required

• Monitor and address data quality issues

Must-Have Skills

• Minimum of 6–8 years authoring high-performing, reliable, scalable, and secure data visualizations and dashboards

• Strong SQL knowledge is a must. Experience designing database schemas and optimizing query performance is required

• Good administration experience in visualization tools; at least 2+ years of experience in Looker admin

• Ability to interpret database schemas for extracting data for reports

• Deep understanding of database fundamentals, including relational database design and multidimensional database design

• Experience with exporting and integrating Power BI reports with other platforms

• Organized with a proven ability to prioritize workload, meet deadlines, and utilize time effectively

Apply Here

Job Description: GCP Data Engineer 

Location: Remote/Brillio locations 

Summary: 

We are looking for a highly skilled GCP Data Engineer with 6+ years of experience in the data engineering domain. The ideal candidate will have hands-on expertise in the GCP data ecosystem, specifically with tools like BigQuery, Python, SQL, and Airflow. This role involves building scalable and efficient data pipelines, transforming data at scale, and collaborating with cross-functional teams. 

Key Responsibilities: 

• Design and implement scalable data pipelines on GCP. 

• Develop and optimize complex SQL queries in BigQuery. 

• Use Python for scripting and automation of data workflows. 

• Manage orchestration using Apache Airflow (or Cloud Composer). 

• Collaborate with stakeholders to understand data needs and translate them into robust solutions. 

• Troubleshoot and resolve performance and data quality issues. 

Must-Have Skills & Experience: 

• 6+ years of experience in the data engineering field. 

• 3+ years of hands-on experience with GCP cloud data tools, including: 

• BigQuery (GBQ) 

• Python 

• Apache Airflow / Composer 

• SQL (BigQuery preferred) 

• Strong proficiency in writing and optimizing complex SQL queries. 

• Solid understanding of data pipeline architecture and design patterns. 

Job Description: Azure Data Architect 

Location: Remote/Brillio locations 

Summary: 

We are hiring a seasoned Azure Data Architect with 11+ years of experience in Data and Analytics, including at least 2 years in architecture and 3+ years building modern data platforms using Microsoft Azure. The ideal candidate should have deep expertise in Azure services, data migration strategies, data modeling, and advanced ETL/ELT tools. 

Key Responsibilities: 

• Architect and design cloud-native data solutions using Azure technologies. 

• Lead data platform modernization and migration initiatives. 

• Develop scalable data pipelines using Azure Data Factory, Databricks, Synapse, and other tools. 

• Apply advanced SQL and data modeling techniques (Star, Snowflake, Denormalized, Data Vault). 

• Ensure best practices in data governance, quality, and performance. 

• Collaborate with data engineers, analysts, and business teams to deliver enterprise-grade data solutions. 

Must-Have Skills & Experience: 

• 11+ years in Data and Analytics. 

• 2+ years as a Data Architect. 

• 3+ years designing and implementing modern data platforms on Azure. 

• Strong experience in: 

• Azure Data Lake Storage Gen2 

• Azure Databricks 

• Azure Data Factory 

• Azure Synapse Analytics 

• PySpark and Python 

• SQL (including advanced queries and stored procedures) 

• Solid understanding of data modeling concepts (Star, Snowflake, Denormalized, Data Vault). 

• Experience in data migration and modernization strategies. 

• Excellent analytical and communication skills. 

Apply Here

Job Description: Azure Data Architect

Location: Remote / Brillio locations

Summary:

We are hiring a seasoned Azure Data Architect with 11+ years of experience in Data and Analytics, including at least 2 years in architecture and 3+ years building modern data platforms using Microsoft Azure. The ideal candidate should have deep expertise in Azure services, data migration strategies, data modeling, and advanced ETL/ELT tools.

Key Responsibilities:

• Architect and design cloud-native data solutions using Azure technologies.

• Lead data platform modernization and migration initiatives.

• Develop scalable data pipelines using Azure Data Factory, Databricks, Synapse, and other tools.

• Apply advanced SQL and data modeling techniques (Star, Snowflake, Denormalized, Data Vault).

• Ensure best practices in data governance, quality, and performance.

• Collaborate with data engineers, analysts, and business teams to deliver enterprise-grade data solutions.

Must-Have Skills & Experience:

• 11+ years in Data and Analytics.

• 2+ years as a Data Architect.

• 3+ years designing and implementing modern data platforms on Azure.

Strong experience in:

• Azure Data Lake Storage Gen2

• Azure Databricks

• Azure Data Factory

• Azure Synapse Analytics

• PySpark and Python

• SQL (including advanced queries and stored procedures)

Additional skills:

• Solid understanding of data modeling concepts (Star, Snowflake, Denormalized, Data Vault)

• Experience in data migration and modernization strategies

• Excellent analytical and communication skills

 Apply Here

Job Title: Security Analyst – Client Services & Team Leadership

Location: Kochi, Kerala
Experience: 3–8 years
Team Size to Manage: 2–5 Junior Analysts
Industry Type: IT Services & Consulting / Cybersecurity
Functional Area: ISM / TVM / GRC / Threat Intelligence
Budget: As per Industry
Urgency: 15–30 days

Job Description

We are seeking a Security Analyst with strong technical skills, client-facing experience, and a passion for mentoring junior resources. This role is ideal for professionals looking to lead cybersecurity services, build teams, and deliver impactful security solutions to clients across industries.

Key Responsibilities

• Lead end-to-end cybersecurity services for assigned clients, including incident response, threat analysis, and vulnerability management

• Conduct risk assessments, prepare technical reports, and advise clients on improving their security posture

• Mentor and train junior analysts; create training programs, SOPs, and knowledge-sharing sessions

• Monitor SIEM, EDR, IDS/IPS tools to detect, analyze, and respond to threats

• Develop and maintain use cases, detection rules, and incident escalation protocols

• Coordinate with internal and external stakeholders to meet SLA targets

• Document incident timelines, root cause analysis (RCA), and ensure compliance with security frameworks like ISO 27001, NIST, or MITRE ATT&CK

Requirements

Education

• Bachelor’s degree in Computer Science / Cybersecurity / Information Technology

Experience

• 3–7 years in cybersecurity operations

• 2+ years in a client-facing or leadership/mentoring role

Technical Skills

• Hands-on experience with SIEM tools (e.g., Splunk, QRadar)

• Working knowledge of Vulnerability Scanners (e.g., Nessus, Qualys)

• Proficiency in Incident Detection, Threat Hunting, EDR Tools

• Scripting skills (Python / PowerShell) is a plus

Key Competencies

• Strong leadership and team-building skills

• Excellent verbal and written communication

• Analytical mindset and proactive problem solver

• Ability to manage clients, priorities, and incidents efficiently

 Apply Here

Role: Site Reliability Engineer (SRE) 
Location: Remote 
Work Hours: US Working Hours (Weekends on Rotation Basis) 

Upsmart Solutions 

At Upsmart Solutions, we’re focused on delivering high-performing digital solutions backed by strong engineering teams. We’re looking for a skilled and proactive Site Reliability Engineer (SRE) to support and enhance the performance of systems that impact thousands of users on both buyer and seller sides. This role is ideal for someone with prior experience in high-traffic e-commerce and/or video platforms like Twitch, Whatnot, etc. 

You will collaborate with cross-functional teams to troubleshoot issues, build reliable systems, and maintain high availability. A strong background in Java and NodeJS is essential, along with excellent communication skills and a customer-first mindset. 

Objectives of this role: 

• Ensure high availability, reliability, and performance of production systems.  

• Handle escalated technical issues impacting users and vendors, driving quick and lasting resolutions.  

• Collaborate with Engineering teams to improve observability, alerting, and system robustness.  

• Own incident management, postmortems, and RCA documentation.  

• Continuously improve automation for monitoring, deployment, and infrastructure.   

Key Responsibilities: 

• Monitor system performance and troubleshoot production issues.  

• Manage infrastructure reliability for platforms built on Java and NodeJS.  

• Collaborate with development teams to optimize applications for scale and performance.  

• Build internal tools for improved operational efficiency.  

• Provide on-call support during US hours and on a rotational weekend basis.  

• Maintain detailed records of incidents, fixes, and preventive measures. 

Required Skills and Qualifications: 

• Minimum 5 years of experience in SRE or DevOps roles.  

• Hands-on expertise in Java and NodeJS.  

• Prior experience supporting e-commerce or video streaming platforms.  

• Proven troubleshooting experience across frontend, backend, and infrastructure layers.  

• Strong grasp of system design, scalability, and observability.  

• Excellent verbal and written communication skills. 

Preferred Skills and Qualifications: 

• Experience with cloud platforms (AWS, GCP, or Azure).  

• Familiarity with CI/CD pipelines, Docker, Kubernetes, and monitoring tools (Grafana, Prometheus, etc.).  

• Incident response and RCA reporting experience. 
  

 Apply Here